Off Course-On Target

Cool Tools I Use: SPOT on!

I truly believe that every one of us (yes, that includes YOU!) has cool tools that we use on an everyday basis and stories about how we use these tools and how we came to find and use them.  I'd like to hear about yours.  Meanwhile, here's another one of mine:

This SPOT messenger system is one of my newer "can't live without" tools and a "mashup" of hardware and software technologies, namely GPS, satellite-based communications, realtime mapping, and more.  It is also an example of the kind of "advanced" functionality that is quickly moving out of the hands of experts and high budget projects or pure luxury objects into the consumer mainstream. This is a trend we are seeing much more of these days, and is one I see escalating exponentially in the years ahead.

Look, look! See SPOT run!

SPOT is a great example of the power of simple purpose combined with simple design.  It essentially does ONE thing very well: tells anyone you choose to know precisely where it (and you!) is on the planet with the push of a single button. It uses GPS to precisely calculate where it is when you push the "check" button, and transmits the latitude and longitude coordinates via the worldwide (almost) GlobalStar to a list of people (text message or e-mail) that you give it and to a website-based map. 

It costs less than US$150 along with an annual subscription of about $90. For people like myself who are regularly in very remote and varied locations, and involved in possibly life-threatening or risky situations, this is a no-brainer purchase.

Simply Great!

Simplicity is one of the things that makes this such a marvel for me and why it's made my list of Cool Tools to share with you. Designing for simplicity is in fact very difficult, and it seems a bit of a lost art these days, although it one I believe and hope is making a comeback.

The SPOT device itself is relatively small (about the size of slightly rotund older cell phone), and while I sometimes wish it were smaller, I must admit that I lose smaller things much more easily, and this device is not cumbersome. But if you were wearing it on your belt or carrying in your purse, it would be nice if it were smaller. I suspect that the size is mostly due to the lithium battery (replaceable), which is probably more suitable for safety in high risk safety situations.  It need to be very dependable and must last for a long time (years vs. days or weeks). Getting a "sorry low battery" warning is NOT something you want to see if you are using this.

Continuing with the simplicity theme... there are no wires, no plug-ins, no attachments, no protrusions (such as antenna), and it has a VERY simple interface consisting of only four buttons: on/off, OK (CheckIn), 911, and HELP, with a red/green indicator light for each one. 

How Do I Use It?

If you think you or others you know and love might have a good use for this device, you can read more on the SPOT website,  but here is the quick overview to help you see just why I think this is such a Cool Tool for me and perhaps for you.

SPOT has two primary functions that I use on a regular basis

√ Check in:  When I push the "Check In" button on SPOT it sends a short message with my exact latitude and longitude information via satellite to a list of people I have provided. Being satellite-based means this will go out independent of any phone or radio systems anywhere on the planet.*  It can take up to about 2 minutes for the message to go out via satellite, BUT it will go out as long as it has a clear view of the sky, which can be through windows, but not through steel or other physical obstructions.  Of course, this is not a major limitation, since its primary use is for outdoor activities. However, I've had it work well even inside buildings as long as it is placed in an outside-facing window.

*  This is not completely true as SPOT uses the GlobalStar satelite system and they do not quite have true planetary coverage, since there is a "hole" over the Pacific ocean.  Other than for those living in such remote locations and blue water sailing types such as myself, this is not much of a problem and will hopefully be resolved later this year or next when and if GlobalStar adds another satellite to their system.

These messages include both a short bit of pre-set text I can provide such as "Hi, this is Wayne reporting to you with my current location" and the lat/long coordinates at the time I pressed the button.  As part of the setup, I go the website and put in the mobile phone numbers (for text messages) or the e-mail addresses of the people I want to receive these messages. Thereafter, every time I press the √ CheckIn button, all of these people get this short message with my updated location. Simple, handy, powerful.

Having used this for the past few months while I've been out sailing, I've also come to appreciate that this lets everyone who cares not only know where I am, but also that I'm OK since I have had to consciously press the √ CheckIn button.

Track Progress:  The SPOT also has an automated position reporting option that they call "SPOTcasting" and I use this a great deal. When it's turned on (by simply holding down the  √ CheckIn button for 5 seconds), SPOT automatically transmits my lat/long coordinates every 10 minutes for the next 24 hours to a web server. 

 

Of course, it would be rather obnoxious to have these going to people's mobile phones or e-mail inboxes, so instead, these "SPOTcasting" messages are just stored on a server and are accessible to me as either a historical log, or as a set of points displayed on a map that I can share with anyone.  Initially, I could only provide access to people by giving them my login information and password for the site, but a few weeks ago they finally added my #1 wishlist request, which is the ability to create and share a web page that displays all my check and track points "live" on an interactive map like this. By combining or "mashing up" an interactive online map (Google maps) with a feed of my check points and/or track points as they are broadcast from my SPOT via satellite messages to this server page, I am able to provide access to the complete history of my travels and my current or last location to anyone with a browser.

* I do my best to practice the experiential learning I'm so often expound on here, and real-world use is one of the key requirements and values I have for these Cool Tool posts. If you're interested in a real world example of the use of SPOT type technology ,you can follow this link to my personal travels of late.  I'm writing this on June-4-2008 at about 14:07 UTC so I'll let you figure out where I was at that time. 

Emergency use:

Fortunately I have not had to use either of these yet, but SPOT has two more buttons for emergency use:

Ask for Help:  I would press this one for non-life-threatening siuations. It is diffferent from the CheckIn message because it sends out a pre-programmed message to my contact list, telling them I need assistance and giving them my location data and a link to it on Google Maps.

Alert 9-1-1:  This, as you might expect, is for life-threatening situations, and it's the one you hope you never need!  When pressed, this sends an alert to the Emergency Reponse Center and sends a distress signal. the appropriate responders at that location, such as police, Coast guard, country's embassy or consulate or other emergency response or search-and-rescue teams.  It also notifies my emergency contact person(s), which I have provided when I initially set up the device.

And that's it!  Simple, easy, powerful.  The SPOT is not for everyone, but this is part of what I had in mind for these Cool Tool posts—not a Top Ten list of what is most popular (there are lots of these for you already), and not just something shiny and new, but something very useful and valuable for the right person at the right time in the right context. We (both individually and as groups) are unique "snowflakes", as are our situations, and so these Cool Tools are aimed at helping all of us discover things that will match our unique needs or the needs of those around us, and share a part of the overall Snowflake Effect, which my great colleague Erik Duval speaks of and write about so often.

Hope this SPOT satellite messenger is of value and interest to you.

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Have  "Cool Tools" you use and want to share?  Send me your favorites with the following information:

• Name of the tool and source for getting one. 
• What does it do? 
• How did you come to discover this? 
• How do you use it? 
• Why is it on your top ten "Cool Tools I Use" list?

Brazil or Bust! (Part 2 of 2)

In my previous post, I told you about my adventure getting to this year's eLearning Brasil 2007 conference in São Paulo. The theme of this year’s event was The Influence of Leadership and Technology on Organizational Learning and Performance.

The conference itself was (and always is) very interesting for me and for all the attendees, based on past and present conversations and comments I have received. Obviously the majority of the attendees are from Brazil, but a growing and significant percentage of attendees are from other South American countries, such as Argentina, Chile, and Ecuador, as well as from Europe and North America. A full range of academia, especially universities and trade schools, commercial businesses, government personnel, and technology vendors are also well represented and are similarly diverse geographically.

Along with the eLearning conference, there is an awards ceremony for an annual competition t on technology that supports the visually impaired. The results are always amazing, and this year was no exception. So you can see why this is one of the only events that I regularly attend and why I get so much out of it.

As I mentioned earlier, Elliott Masie came to the conference via Internet-based video from his home in Saratoga Springs, New York, which worked extremely well. Elliott covered a range of key issues that he sees coming up over the next few years as well as some that are appearing now.

For example, he noted how people worldwide are feeling overwhelmed and distracted and the impact this is having on learning and performance. In this context, Elliott posed the question of whether good learning can take place at your desk and particularly, at work or on the job.

Next we discussed with the audience how there are similarities between cooking and eating, and learning and training, a comparison Elliott and I have found fascinating and valuable for several years. We reached a consensus that there are deep similarities between these two very human practices, so much can be learned from comparing them. The connection between learning and the world of food and eating appears to be so strong that Elliott is having master chef Bobby Flay join him at Learning 2007, where he will be cooking while Elliott is interviewing him about the design, innovation, and evolution of cooking, and how it relates to our world of learning. Best of all, we will get to sample some of what Bobby has cooked up. Now THAT is performance and learning at their best, don’t you think? ?

Next, we kept Elliott on line and on the screen and brought two other global leaders—Dr. Alistair Benson, Academic Director of Manchester Business School Worldwide, and Eric Shepherd, President, Question Mark Corporation—onto the stage for a Socratic Dialogue on “The Influence of Leadership and Technologies in Organizational Learning and Corporate Performance”. In a wide-ranging discussion, we covered observations such as:

• Contrary to the rhetoric that large numbers of workers are retiring and so we should be concerned about the “brain drain” that this would produce, we are seeing the opposite happening in several ways. First, just because people are eligible to retire based on age and years of employment, doesn’t mean they will, and indeed many are choosing not to. While in many cases, this change in the age of the population may involve a change in the kind of work and conditions, such as shorter work days or weeks, more flexibility, different roles, or more of a facilitative and consultative role, the real change is that people are living longer and working longer…A LOT longer.

Secondly we noted that this change would produce a broader range of chronological age among individuals on a team and in an organization. In many places, for example, we are seeing people enter the workforce earlier, sometimes because they are sought out by employers and are convinced to leave their education and training programs earlier because they already have sufficient skills and the knowledge that is so badly needed. Combined with the people from other end of the age spectrum, we can expect teams whose membership spans teenagers to centenarians. A good discussion ensued on what this means for learning and for working.

• An audience member from the São Paulo area talked about the challenge his company is facing from the lack of people with engineering talent and what should be done about this. The ensuing discussion found that this phenomenon is broad-based in most countries in the Americas and Europe and quite the opposite in developing regions, such as India and Asia.

The discussion included the trend of “mass contribution” by increasing numbers of people. Knowledge and expertise is now being captured through e-mail and instant messaging to blogs and wikis. There is, however, a missed opportunity to “mine” the growing repositories of such communications for the nuggets of knowledge, patterns, and other value within.

After a short break, I had the audience to myself—a wonderful opportunity. Beforehand, I had them choose one of several themes that they’d like me to talk about and to my delight, they chose “The Snowflake Effect”. We took a fun hour or so going through what is currently my favorite topic: uniqueness and the Snowflake Effect. Here are the slides from my talk:

One of the things I value about the support I’m afforded from Autodesk is being able to spend time with bright. eclectic people in different locations on this planet every day.  This gives me the chance to test just how broad and applicable are the trends that I see. This diverse range of people from Brazil and South America confirmed once again just how powerful these notions of mass personalization, mass contribution, and the Snowflake Effect really are and how well these translate into their context. 

Given this tremendous validation and confirmation from so many locations and so many contexts, my close colleague and friend Erik Duval and I are hard at work developing the Snowflake Effect into a full conceptual model and articulating this in much greater detail. Please stay tuned for upcoming announcements when we will have a site dedicated to the Snowflake Effect where we will be asking for your input, reactions and critiques.

For now, I hope you find some good value from my most recent experience in the great metropolis of São Paulo. And my sincere thanks to Francisco and the super staff of MicroPower for the great job you do of making eLearning Brasil somehow better every year. It’s an honor and a privilege to be a part of the whole experience.

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Brazil or Bust! (Part 1 of 2)

Despite the travel gods’ best attempts to keep me from my goal, I finally made it to São Paulo, Brazil 52 hours after leaving San Francisco.

It all started with an emergency landing in Denver due to an electrical fire, which caused me to miss my connecting flight. I was rerouted through Newark, then shuttled to JFK, where the next leg of my journey was delayed because of fog in São Paulo.  Two flights later I finally arrived at my destination.

I had been asked back to São Paulo for the third time to emcee and facilitate the eLearning Brasil 2007 conference at the beautiful São Paulo World Trade Center (see photo at right).

And in spite of the unique challenges I faced getting there this year, once again I found it well worth all that I went through to be part of this annual event. In fact, the whole experience fit right into the theme of this year’s event, The Influence of Leadership and Technology on Organizational Learning and Performance.

Here are some extracts of how my adventure played out and how it fit into this year’s theme on learning and performance:

• While I was stuck in the JFK airport in New York, I used phone and instant messaging to contact Francisco Soetl, MicroPower CEO and the wonderful mastermind behind the “eLearning Brasil” events, to update him on my changing itinerary.

• Over lunch at a JFK restaurant, I made an Internet connection on my laptop with my Verizon wireless data card and downloaded a very effective new collaboration environment called MicroPower Presence that Francisco and his talented team have developed. We used this to provide VOIP (voice) and share some slides for a quick meeting with his team in Sao Paulo to set up a series of different plans, depending on whether I got there on time, late, or not at all.


• I also connected with Elliott Masie, who was going to be doing a keynote at this conference via video from his home base in Saratoga Springs, New York, and did some planning with him. Elliott, via his shiny new iPhone no less, was on his way to the opera at the time, but we quickly set up plans for my interview with him, whether it would be from the stage in Sao Paulo or by driving from JFK up to the Masie Center in Saratoga Springs where both of us could be beamed into Sao Paulo via video and the net.


• Boarding the plane (finally!), I sent Francisco and Elliott a text message update that I was on my way and when I was scheduled to arrive in São Paulo. (6:50 am).


• Finally on the ground in São Paulo at 6:50am local, but since no phones were allowed during the 90 minutes in the immigration and customs lines, I had a tense bit of non-communication time. By the time I was in the taxi the conference had begun, so I switched to text messages and mobile blogging using my phone.


• If you’ve never been to São Paulo (and you really should go!) then just try to imagine traffic in the world’s second (or fifth) largest city (depends how you count). Picture a city with about the same population as New York City (19+ million), but with only one fifth the land area, and about ten times more cars and trucks, and a thousand times more bicycles, mopeds and motorcycles. Got the picture?!


•   If you are imagining a lot of smog (among the world’s worst) and lots of helicopters (the most per capita in the world) and lots of high rises (7th in the world), you’ve got it about right. Oh, and did I mention this was all during morning rush hour?!!


• Fortunately a good colleague, Eric Shepherd, was also attending this conference and was in the audience. Eric is the CEO of QuestionMark Corporation, one of the world’s leading developers and suppliers of assessment systems and services for education and training related assessments. He was going to be on the Socratic Panel I would be facilitating in a few hours. Eric and I were able to do some mobile blogging while I was in the taxi, which enabled him to send me continuous updates on what was being said on the stage, what were the audience reactions, etc., and provide me with the much needed context once I was on stage (let’s hope) and facilitating conversations with the other keynoters and panelists. In return, I was able to keep the organizers updated via Eric, on my whereabouts and ETA at the convention center.


• When it became doubtful that I was going to make it to the conference in time Eric kindly offered to take the stage on my behalf and start the interview with Elliott when he finished his keynote address. Finally, in what I think is the closest I’ve ever come in almost 20 years to being late for a speaking engagement, I dashed from the taxi as it pulled into the Sao Paulo World Trade Center, caught the elevator to the convention center, and ran onto the stage 3 minutes late and in time to thank Eric as he handed me the microphone and I started the interview with Elliott.

That counts for close right? But it also counts for just doing what it takes to make things work. I thought this was a good example of how the combination of great people with the right “can do” type of attitude, and the clever use of whatever tools and technology we have around us, can overcome unexpected situations and still get the job done to everyone’s satisfaction.

I'll talk more about the conference itself in my next posting.

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Mechanical Snowflakes in Salzburg

If it's Tuesday… this must be Salzburg?!

I was recently asked to make a detour to Salzburg to do the keynote for Autodesk “TechCamp”, the annual meeting of all the partners in EMEA (Europe, Middle East, Africa) who are serving the manufacturing and mechanical CAD division.

Jordi Portella, Autodesk's Director of EMEA Manufacturing Solutions and his team put on an excellent almost week long event that was attended by over 550 mechanical and manufacturing partners and specialists.

While this is something that I was  delighted to do, unfortunately I had to sandwich this between meetings in San Francisco on Friday and Orlando on Wednesday, so I was only in Salzburg for about 18 hours, but it was a great reminder of the phrase “short but sweet”.  I landed in Munich and took the train to Salzburg. It was one of those magical rides on a gorgeous spring day through the green hills of Austria and Germany, complete with church steeples marking the small villages and towns, and with freshly snow-covered mountains in the background.

I titled my keynote address “The Snowflake Effect: Unique is What We Seek”. I used this opportunity to highlight the trends, directions, and patterns that I feel are leading inevitably to a universal focus on the uniqueness of not only each of us as individuals, but even more so, the uniqueness of every moment, situation, and project.

Given this audience, I put this in the context of:

• Getting to “just right”, as in finding just the right people, content, context, mediums, etc.
• How learning is becoming an imperative to most organizations
• The increasingly new and expanded roles that design is playing for all of us as “prosumers” (simultaneously being producers and consumers)
• The converging patterns of economies of abundance, the right-brained economy, and the Long Tail effect

You can see more details of each of these in the slides I used as shown here:

| View | Upload your own

As I see it, the future of design will be predominated by the following characteristics:

• Project based
• Multi-discipline
• Collaborative
• Holistic and heuristic
• Right-brain dominated
• Design for the economy of abundance

And we will see the “redefining” of design to include such things as:

• Functional design
• Emotional design
• Design of everyday things in a world of abundance
• “Do good” design with such things as green design and sustainable design
• Design of and for the “virtual world”, moving beyond the design of “physical things”

My closing thoughts were that we need to be:

• Thinking more UNIVERSAL, rather than NATIONAL when it comes to the skills, knowledge, and capabilities of the future.
• Developing execution strategies that adapt and adopt these to leverage local, national, and cultural contexts.
• Shifting towards RIGHT BRAIN dominance in our jobs and skills. Our left brain still very necessary, just not sufficient.
• Ever wary that we are very busy “perfecting the irrelevant”.

I’ve previously covered some of these topics here on Off Course – On Target and will be addressing much more to do with the role of design, skills for the future, and some of these profound and powerful trends that are affecting the future for all of us. Stay tuned for more, send in your comments and suggestions and look forward to seeing you here more often.

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444 Steps Leading Onward and Upward

The university campus where I gave the keynote to the first Latin American Conference on Learning Objects (LACLO) is located at the base of a hill. On top of this hill is the original lighthouse for the area. Since another part of the city's work is to improve conditions, they created a set of wide and winding stairs all the way up the hillside to the lighthouse—444 steps in total. This I know, because each one has a numbered tile on it, and I climbed up and down each one on a beautiful equatorial evening. However, putting in these steps cut a path through hundreds of small, ramshackle homes where many of the city’s poor were living.

In many other cities, this would have meant that these people were evicted, but in Guayaquil the government did two very different things: they rebuilt the frontages of all the houses that were now on either side of this walkway, and they provided training for each of the families on how to start and run small businesses. As a result, when you climb up the stairs, there is a wonderful variety of shops, restaurants, bars and bookstores all the way up. What a great model for all of us to learn from!

Till next time,

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Personalization Pervades Even Taxes (in a Very Good Way)!

Personalization is a word I use a lot and it is the best summation of what I see as the "grand vision" for learning and performance. I'm constantly finding more and more examples of just how pervasive personalization is becoming in our world.

My recent visit to Guayaquil, Equador showed me yet another example in the form of personalized distribution of taxes—of all things! In this photograph, which I took on my brief walk along the riverfront "Malecón," is a set of individual sheets of thick clear glass framed in stainless steel and each measuring about 1.5 meters by 3 meters tall (about 4 ft. x 10 ft. for you measurement challenged Americans! :-) )

As you can see, each glass panel is edge-lit to create a striking visual sculpture. What you can't see in the first photo is that each plate is engraved with hundreds of thousands of names of the individuals who have essentially "paid" for the very expensive riverfront renovation. Here's how it works: each citizen is allowed to direct up to 25% of their personal income taxes toward any number of projects. This is, IMHO, just brilliant!

What you are seeing is a dedication to each and every person who chose to direct some percentage of their income taxes to creating this Malecón river walk. Contrast this with the much more complex, often corrupt, and largely unknown process of most other countries. This same mechanism works for corporate or business taxes. For example, the University where I gave a recent keynote address is able to set up mutually beneficial projects with businesses. As  part of the agreement, the business will direct a percentage of its taxes to the university.

For me, this is a wonderful confirmation that the dream of mass personalization of our world is being realized and delivering unexpected results everywhere and for everyone.

Till next time,

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The Equator Educates Wayne: Zen and the Malecón

One of the greatest benefits of being able to travel to so many countries where I can be with such interesting people from all over the world, is getting to constantly learn about new things.  While I was unfortunately only able to be in Guayaquil, Ecuador for 2 days, I came away with some outstanding new lessons that are worth passing on to you.

One of Guayaquil's recent achievements is a complete renovation of the city's riverfront, which they call the "Malecón". It is complete with encapsulated prior monuments, children's play areas, parks, water displays, etc. In some ways it is a common story of a city taking an area that was run down, dirty, and crime infested, and rebuilding it. But what was most impressive to me was the attention to detail that is everywhere.  It reminded me of the overarching message that Robert Pirsig so impressed me with in his book Zen and the Art of Motorcycle Maintenance. Though I read it so many years ago, it remains one of the most influential of books (HIGHLY recommended). 

What I took away from Zen was the fundamental role of what he called "quality" and it was everywhere I looked. As I took advantage of the warm equatorial night to stroll the several kilometers of the Malecón in Guayaquil, I saw quality everywhere: the individual quality of the light fixtures from both a construction standpoint and by  the large variety of their designs which reflected the overall marine and water theme.

Quality was also in the hedges, which incorporated brightly painted steel sculptures that were of an abstract wave formation. It was present even in the treatment and variety of materials used for the walkway itself, from wood planks to intricate patterns of concrete to tiles.

Each of these "quality" touches were not necessarily crucial to the overall effect and without them, this would still have been a very "nice" treatment.  But with them, it became something truly special. This was reflected in the feel you could not miss in the laughter of the young children running and playing, the smiles of their parents, the new romance radiating from the couples young and old snuggling on the benches, and even in the way the police personnel, most of them women, were completely integrated into the scene and busy chatting with those walking and sitting.

More to come about my education at the equator...

Till next time,

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Hot Shanghai is VERY cool in Taipei

To cap off an excellent day of presentations and conversation, my hosts treated me to an evening out in the downtown "cool zone" of Taipei, where the entire city's young (20-somethings) workforce seems to go after work. Best of all, my hosts somehow managed to get us into THE restaurant in Taipei, called Din Tai Fung, for one of THE best and most beautifully presented Shanghai-style dim sum, and it was some of the best I've ever had. As you can see by the photo with the tower of bamboo dim sum steam baskets, a literal army in the kitchen is busy hand-forming each little treasure to be served.

The evening was made even more complete when the team who are creating the national metadata standard, which is based upon the IEEE Learning Object Metadata (LOM) Standard, met with me back at my hotel. This exceptionally talented and energetic team has created a full Chinese translation of the IEEE LOM document, and even more impressively, a very detailed Taiwanese application profile to meet local needs. Their work is slated to become the national standard for educationally-oriented metadata for all of Taiwan in 2007, and they wanted to meet to get more guidance and suggestions for their final work on this national standard. A fabulous and dedicated team, and we talked late into the night.

A full day and most productive visit to say the least.  Keep your eye on Taiwan for a continued flow of great examples and experiences in all things metadata for both digital archives, learning and performance. Unfortunately there is still no sign of my lost voice yet, which certainly added an extra challenge to my presentations and meetings! Now I'm off to Ecuador to see if I can find my voice there. Stay tuned and I'll let you know where and when I find it.

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Rockin' and a Rollin' in Paradise

I often describe one of the roles and privileges of my great job as being able to “go where the action is” and I sure seem to be succeeding today!   

I'm here in Hawaii for some meetings and as an Invited Speaker at the AACE eLearning 2006 conference, and as you have likely heard by now all of us in Hawaii were woken this morning just before 7am by Mother Nature’s version of rock and roll, aka earthquake.

While plenty strong (about 6.6 I understand) and everything shook quite rigorously including several times with the aftershocks about as strong, fortunately there was no apparent loss of life nor any large scale structural damage.  The big issue for most was the disruption of having no power, therefore for most, especially all us visitors, no food or stores that could open, airport closures, jammed phone lines, etc.   It always amazes me how such events bring out the best and the worst of human behavior and this was no exception even though it was relatively speaking a pretty mild “disaster”.

But the power is back now, I've got a net connection that will hold, and what else could one ask for?  So it is on with the show!

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